Refund & Cancellation Policy

At B9 Solutions, we are committed to providing high-quality digital marketing services tailored to your business goals. We aim for complete client satisfaction and transparency in our policies. Please read our Refund and Cancellation Policy carefully to understand your rights and obligations.

1. Service Cancellation Policy

• You may request to cancel a service before it is initiated or within 24 hours of placing your order.

• Cancellation requests must be submitted in writing via email to: support@b9solution.com

• Once the project is in execution, partial refunds may be considered based on the percentage of work completed.

• No cancellations will be accepted for services already rendered or completed.

2. Refund Policy

• Refund requests must be raised within 24 hours of payment or service activation.

• Approved refunds will be processed within 5–7 working days and credited to the original payment method.

• Refunds will not be issued for:

  • Change of mind after service delivery has begun.

  • Delays caused by client-side inaction or lack of communication.

  • Completed work or services where deliverables have been shared.

  • Paid consultations or strategic advisory sessions.

3. Exceptions

B9 Solutions reserves the right to evaluate refund or cancellation requests on a case-by-case basis. We aim to be fair and transparent while protecting the integrity of our work.

4. Contact for Refunds & Cancellations

If you wish to request a refund or cancel a service, please contact us with the following details:

• Your full name

• Registered email address

• Order ID or invoice number

• Reason for cancellation or refund request

 Email: support@b9solution.com